Frequently Asked Questions
1. Do I need an account to place an order?
No, you can place an order as a guest without creating an account. However, creating an account offers benefits such as:
- Faster checkout process
- Order tracking and history access
- Exclusive offers and early access to new products
2. What payment methods do you accept?
We accept all major payment options, including:
- Visa, MasterCard, American Express
All transactions are secure and encrypted.
3. Is my payment information secure?
Absolutely. Our store uses SSL encryption to ensure your personal and payment information is fully protected. We do not store your credit card details on our servers.
4. How long does shipping take?
It depends on where you are located. Orders processed can take anywhere from 4-12 days. Delivery details will be provided in your confirmation email.
6. Which shipping carriers do you use?
We work with major carriers and trusted local couriers to ensure reliable delivery.
7. How can I track my order?
Once your order is shipped, we’ll email you a tracking number and a link to follow your package in real time.
8. Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, we may be able to update the shipping address. Please contact us immediately at our support email supportdesk@krazzykart.com.
Once an order is shipped, we cannot change the address.
9. What if items are missing from my order?
If you received an incomplete order, please contact us as soon as possible supportdesk@krazzykart.com so we can assist you promptly.
10. Can I return a product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly within the return window and we’ll take you through the process.
11. Still need help?
Feel free to reach out to us at supportdesk@krazzykart.com we're here to help!